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Questions from Officiating Assigners? |
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What
is Arbiter and how does it work?
[Click to show answer]
| ArbiterSports is the leading
software for the contracting of contest officials. ArbiterSports has
several software programs designed for officiating assigners,
schools, and officials to automate the contracting of opponents and
officials.
ArbiterOne is the software used by
officiating assigners to contract officials for contests.
Assigners invite officials to join their assigning group. Once
the official accepts this electronic invitation, the official can be
assigned to contests. Officials must accept group invitations
from assigners in
order to receive officiating assignments. |
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My
login credentials are not working, who do I contact?
[Click to show answer]
Click
the “Forgot Password” link to request a new password to be sent by
typing in your email address. If the email does not arrive in a
timely manner, check your email spam filter. If the "Forgot
Password" does not resolve the login error, call the customer
support phone number at ArbiterSports which is 800-311-4060. Select
1 for Support and then whether you are a school staff member,
administrator, or official. You can get help on the phone with your
password reset or you can also talk to a live person if none of the
other options work.
NOTE: The OHSAA does not have access to your ArbiterSports login
credentials. |
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Do
officials have to continue using myOHSAA?
[Click to show answer]
Yes, officials will still use myOHSAA to:
- Maintain their contact information on their
profiles
- Renew their OHSAA Officiating Permit
- Maintain their Concussion Certification
- Submit the OHSAA Tournament Questionnaire
- Check their state and local rules meeting
attendance credits
- Register for officiating classes
- Access the school and officials directories |
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Who
do I contact for technical support?
[Click to show answer]
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For Technical Support call
ArbiterSports customer service at 800-311-4060. Select 1 for
support and follow the prompts to speak to an ArbiterSports
representative. ArbiterSports
Technical Support is available from 8 am – 9 pm Monday through
Thursday, 8 am – 7 pm on Friday, and 10 am – 4 pm on Saturday.
These times are Eastern Time. |
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During
what hours is technical support available?
[Click to show answer]
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ArbiterSports
Technical Support is available from 8 am – 9 pm Monday through
Thursday, 8 am – 7 pm on Friday, and 10 am – 4 pm on Saturday.
These times are Eastern Time. |
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Will
every school use ArbiterPay?
[Click to show answer]
| No. Each school will decide how they
will pay officials. Some school districts will use ArbiterPay
to pay officials but others may not. |
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Will OHSAA tournament contests be paid through ArbiterPay?
[Click to show answer]
| Currently only some sport officials
are paid using ArbiterPay for regional and state tournaments only. Full implementation of ArbiterPay for all levels
of OHSAA tournaments will occur over the next 18 months. |
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Will
assigners or schools enter game contracts?
[Click to show answer]
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The contracting of games will be decided between the
school and their assigners. |
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Will
ArbiterGame and ArbiterOne communicate with each other?
[Click to show answer]
| ArbiterGame and ArbiterOne will
communicate with each other if the assigners complete the upgrade
process on their ArbiterOne account. |
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How
does an assigner upgrade their ArbiterOne account?
[Click to show answer]
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Who
do I contact if I need help upgrading my assigner account?
[Click to show answer]
| ArbiterSports team will be able to
assist. Support email is
[email protected] and the phone number is
800-311-4060. |
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Are OHSAA member schools required to use
ArbiterSports?
[Click to show answer]
In part, Yes.
High schools will be expected to enter varsity contests and varsity
officials contracts into ArbiterSports. A school
can continue to use another scheduling vendor, but the OHSAA will
expect the minimum information to be entered into Arbiter. All
OHSAA licensed officiating assigners and member high schools will
contract officials using ArbiterSports. |
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I
have already entered officials for future events into myOHSAA. Do I have to
re-enter these officials in ArbiterOne?
[Click to show answer]
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Yes. All officials�
contracts in myOHSAA for every event scheduled after July 31, 2016,
will be voided. |
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Will
ArbiterOne training be available for assigners?
[Click to show answer]
| Assigners will attend training
sessions to collaboratively along with the schools from each league
for which they assign officials. These training sessions will
be scheduled by the league commissioner and held between November 18
and December 22. For more information and updates regarding
training for each league
CLICK HERE. |
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What
is OHSAA's group #105755 used for?
[Click to show answer]
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OHSAA group #105755 is the "super" group for
ArbiterSports in Ohio. This group give the assigners the active
officials to pick from and an official will receive their OHSAA
Regional and State Tournament assignments from this group.
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What
should I do if I cannot find an active official in the group selection
pool?
[Click to show answer]
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If an assigner
cannot find an active official to invite into his or her group, they
should contact Nate Lawrence at
[email protected] with officials name and permit number.
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How
will officials be notified when they have a contract to accept?
[Click to show answer]
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Officials will get an email when they have been sent a new contest
assignment. At that point the official can login either on a
computer, tablet, or on ArbiterMobile using their phone to accept or
decline that assignment. |
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Why
is the OHSAA switching from myOHSAA to ArbiterSports?
[Click to show answer]
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ArbiterSports allows officials and assigners to access all games in
one location. Assigners that contract officials for events other
than events for OHSAA member schools, had to use different methods
to assign officials. In addition, officials then had several places
in which to find their assignments and coordinate calendars. The
Arbiter allows any level of contest to be assigned and the official
has just one place to look. In addition, the Arbiter has enhanced
tools for scheduling that our member schools want and need that were
not available in myOHSAA. |
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Do I have to pay to use ArbiterOne?
[Click to show answer]
| No, as long as the official is OHSAA
certified and is being contracted for an OHSAA member school's
event. |
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