|
Arbiter
Questions? |
|
What
is Arbiter and how does it work?
[Click to show answer]
| ArbiterSports is the leading
software for the contracting of contest officials. ArbiterSports has
several software programs designed for officiating assigners,
schools, and officials to automate the contracting of opponents and
officials.
ArbiterOne is the software used by
officiating assigners to contract officials for contests.
Assigners invite officials to join their assigning group. Once
the official accepts this electronic invitation, the official can be
assigned to contests. Officials must accept group invitations
from assigners in
order to receive officiating assignments. |
|
|
Do
officials have to use Arbiter?
[Click to show answer]
|
|
Do
assigners/schools have to use Arbiter to contract officials?
[Click to show answer]
Yes, all officiating assignments for
varsity contests must be done through the Arbiter. These assignments
can be entered by either an assigner or a school.
OHSAA tournament assignments will transition to the Arbiter over the
next two years. |
|
|
When
will
assigners/schools begin using Arbiter to contract officials?
[Click to show answer]
| Immediately. Some assigners
and schools already use Arbiter to contract contest officials.
The OHSAA is transitioning schools from myOHSAA scheduling to
ArbiterSports scheduling over the next 8 months with full
implementation expected August 1, 2016. Officials that may
have accepted contracts to work varsity events scheduled for August
1, 2016 and beyond will receive new contracts through the Arbiter.
All officials contracts in myOHSAA for every event scheduled after
July 31, 2016, will be voided. The OHSAA will notify all
officials and schools of the date that this will occur. |
|
|
Do officials have to pay to
use the Arbiter?
[Click to show answer]
|
|
Do I have to register with the
Arbiter to receive an account?
[Click to show answer]
| No, all OHSAA licensed officials
already have an account created for them. Officials access
their account login credentials by being invited to an assigning
group. The OHSAA has invited all OHSAA licensed officials to
join the OHSAA group #105755. The invitation is an email sent
by the Arbiter system that provides the official with their login
credentials. |
|
|
What
is OHSAA's group #105755?
[Click to show answer]
|
OHSAA group #105755 is the "super" group for
ArbiterSports in Ohio. This group give the assigners the active
officials to pick from and an official will receive their OHSAA
Regional and State Tournament assignments from this group.
|
|
|
When and how can I access my
Arbiter account?
[Click to show answer]
|
Officials access their account
login credentials by being invited to an assigning group. The
OHSAA has invited all OHSAA licensed officials to join their group
#105755.
You
can access your ArbiterSports account anytime you have an internet
connection at home, in the office, or on your phone. You can also
purchase ArbiterMobile, Arbiter's new mobile app, for your phone so that
you have access to your schedule on the go. |
|
|
What
is my user name and password for my Arbiter account?
[Click to show answer]
|
|
My
login credentials are not working, who do I contact?
[Click to show answer]
Click
the “Forgot Password” link to request a new password to be sent by
typing in your email address. If the email does not arrive in a
timely manner, check your email spam filter. If the "Forgot
Password" does not resolve the login error, call the customer
support phone number at ArbiterSports which is 800-311-4060. Select
1 for Support and then whether you are a school staff member,
administrator, or official. You can get help on the phone with your
password reset or you can also talk to a live person if none of the
other options work.
NOTE: The OHSAA does not have access to your Arbiter login
credentials. |
|
|
What
if I do not have a current Arbiter Account?
[Click to show answer]
| All OHSAA licensed officials have
an Arbiter account. Although
every official has an account, they have to be invited by each
assigner to their assigning group to receive game assignments. If
you aren�t a part of an assigning group, contact an assigner and ask
to be added to their group.
Click here to find an assigner. |
|
|
Do
officials have to continue using myOHSAA?
[Click to show answer]
Yes, officials will still use myOHSAA to:
- Maintain their contact information on their
profiles
- Renew their OHSAA Officiating Permit
- Maintain their Concussion Certification
- Submit the OHSAA Tournament Questionnaire
- Check their state and local rules meeting
attendance credits
- Register for officiating classes
- Access the school and officials directories |
|
|
Who
do I contact for technical support?
[Click to show answer]
|
For Technical Support call
ArbiterSports customer service at 800-311-4060. Select 1 for
support and follow the prompts to speak to an ArbiterSports
representative. ArbiterSports
Technical Support is available from 8 am – 9 pm Monday through
Thursday, 8 am – 7 pm on Friday, and 10 am – 4 pm on Saturday.
These times are Eastern Time. |
|
|
During
what hours is technical support available?
[Click to show answer]
|
ArbiterSports
Technical Support is available from 8 am – 9 pm Monday through
Thursday, 8 am – 7 pm on Friday, and 10 am – 4 pm on Saturday.
These times are Eastern Time. |
|
|
Are
officiating contracts sent to me electronically?
[Click to show answer]
|
Officials contracts are sent electronically. Once you accept a game
contract, the contract for that specific game will be sent to you in
an email for your records. |
|
|
How
will I be notified when I have a contract to accept?
[Click to show answer]
|
Officials will get an email when they have been sent a new contest
assignment. At that point the official can login either on a
computer, tablet, or on ArbiterMobile using their phone to accept or
decline that assignment. |
|
|
Will
I receive reminders when I have an upcoming contest to work?
[Click to show answer]
|
All officials will get an email reminder for their events if the
assigner has specified that the officials should get that emailed to
them. Assigners can even decide how many days before the event takes
place that those emails go out. |
|
|
Will
training be offered for officials on how to use the Arbiter?
[Click to show answer]
|
|
Will
every school use ArbiterPay?
[Click to show answer]
| No. Each school will decide how they
will pay officials. Some school districts will use ArbiterPay
to pay officials but others may not. |
|
|
Do
officials have to be paid with ArbiterPay?
[Click to show answer]
| Each school will decide how they
will pay officials. Some school districts will use ArbiterPay
to pay officials but others may not. The OHSAA will be paying
all tournament officials for all sports through ArbiterPay.
Currently only some regional and state officials are paid using
ArbiterPay. Full implementation of ArbiterPay for sectional
and district officials will occur over the next 18 months. |
|
|
What
payment methods are available through ArbiterPay?
[Click to show answer]
|
ArbiterSports offers several methods of payment.
The four payments offered are
electronic transfer of payment initiated by the official (free to officials), an automatic electronic transfer
of funds to your bank account (fee associated), ArbiterPay debit
card (fee associated), and a check sent to mailing address (fee
associated). To see the fees associated with the transferring of
funds from ArbiterPay, please view the link below. https://arbiterpay.com/pricing.html |
|
|
I
do not have a bank account, how can I be paid through Arbiter?
[Click to show answer]
| Arbiter offers payment through
Arbiter Debit Card (Mastercard) or through a paper check. However these
methods have a service fee that is charged to the official.
|
|
|
Will OHSAA tournament contests be paid through ArbiterPay?
[Click to show answer]
| Currently only some sport officials
are paid using ArbiterPay for regional and state tournaments only. Full implementation of ArbiterPay for all levels
of OHSAA tournaments will occur over the next 18 months. |
|
|
What
is an Arbiter group?
[Click to show answer]
|
An ArbiterSports account is a group of officials, under 1 or more
assignors, that receive game assignments to go and work athletic
events. |
|
|
How
many Arbiter groups can I be a member of?
[Click to show answer]
|
Each official can be a
part of multiple ArbiterOne groups. This will depend on how many
assigners each official works for. Each OHSAA certified assigner
has an ArbiterOne group and they will invite officials to their
groups in order for officials to be issued contracts. |
|
|
How
will I be notified of event changes?
[Click to show answer]
|
If there is a change to an event, the official is emailed letting
them know of the change. |
|
|
Who
do I contact if I cannot work a contest that I have accepted?
[Click to show answer]
|
You will need to contact the assignor that gave you that assignment
so they can immediately find a replacement official to take your
place at that sporting event. |
|
|
Why
is the OHSAA switching to Arbiter?
[Click to show answer]
| ArbiterSports allows officials and
assigners to access all games in one location. Assigners that
contract officials for events other than events for OHSAA member
schools, had to use different methods to assign officials. In
addition, officials then had several places in which to find their
assignments and coordinate calendars. ArbiterSports allows any
level of contest to be assigned and the official has just one place
to look. In addition, the Arbiter has enhanced tools for
scheduling that our member schools want and need that were not
available in myOHSAA. |
|
|
|
